Case Study 03

Inventory Monitoring & Reorder Workflow

Built an automated inventory workflow that monitors new orders, updates stock levels, identifies low-inventory conditions, and triggers automated notifications through connected workflows.

Project Overview

Inventory processes can become difficult to manage when order activity and stock levels are tracked manually. Each order may require someone to locate the item, calculate the remaining quantity, update the inventory record, and determine whether the new balance requires attention.

This project demonstrates an automated workflow that monitors new orders, updates inventory quantities, evaluates low-stock conditions, and sends a notification when inventory requires follow-up.

Challenge

Reduce manual inventory updates and make low-stock conditions easier to identify.

Solution

Connect Google Sheets, Make.com, HTTP, webhooks, and Gmail in a parent/child automation design.

Outcome

Created a repeatable process that updates inventory automatically and notifies the appropriate person when stock falls below a defined level.

Project Visual

The workflow below shows the main inventory scenario that monitors new orders, calculates inventory changes, updates the inventory record, and triggers a secondary notification workflow when stock is low.

Inventory monitoring and reorder automation workflow

How the Automation Works

  1. Google Sheets watches the New Orders sheet for newly added order records.
  2. The workflow searches order and inventory information to identify the item and ordered quantity.
  3. A Tools step calculates and stores the updated inventory value.
  4. Google Sheets updates the corresponding inventory row with the new stock level.
  5. A low-inventory filter determines whether the updated quantity requires attention.
  6. If the condition is met, an HTTP POST sends the low-stock information to a connected webhook.
  7. The secondary Make.com scenario receives the webhook data.
  8. Gmail sends an automated low-inventory notification.

Business Rules

Parent / Child Workflow Design

The solution separates inventory processing from notification delivery. The main scenario handles the order and inventory logic, while a second scenario receives low-stock information through a webhook and sends the Gmail alert.

This design keeps each workflow focused and makes it easier to expand the notification process later without redesigning the inventory logic.

Tools & Methods

Make.com Google Sheets Webhooks HTTP Gmail Tools / Variables Filters Workflow Design Automation Testing

Challenges & Problem Solving

One challenge was ensuring that each order updated the correct inventory record and that the remaining quantity was calculated before the low-stock condition was evaluated.

Separating the low-inventory notification into a webhook-driven secondary scenario also required testing the data passed between the two workflows and confirming that notifications were triggered only when the defined condition was met.

Business Value

Skills Demonstrated

Inventory Operations Process Improvement Workflow Design Google Sheets Webhooks HTTP Integration Business Rules Automation Testing Exception Monitoring
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